For orders returned due to an incorrect address provided, we request a re-shipping fee to resend your order.Before reaching out to our customer support, please check your given shipping address first. We are not responsible if your order gets delivered to the wrong address or returned to the sender. The orders will be returned to our shipping partners’ warehouses and disposed of by them.If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.Make sure you provide the correct address at checkout because: If it is over your estimated arrival date, please contact us, and we can take care of this for you. When the parcel is scanned into the system, tracking events will populate on the tracking page. If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system. Design time will depend on the complexity of the request. In addition, if your order is personalized and/or needs modifications, it may take a few days for our designer to make customization.When an order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.Orders that utilize Ground, 2 Day and Overnight shipping cannot be delivered to a PO Box.Orders are processed when the payment is accepted. Shipping carrier: USPS, DHL, EMS, Local Post. We only work with vendors who abide by our strict quality control guidelines and standards. This is the reason for the delivery times below. While we print a portion of our products in-house at our US facilities, we also source from suppliers worldwide to offer our shoppers a greater variety of merchandise. This means that when you place your order, we print that item/s just for you, one at a time for the best quality! We appreciate your patience as we ask you to hang tight a little longer.Īll items offered on Pamaheart are made-to-order. ![]() This means that when you place your order, we print that item just for you, one at a time for the best quality!ĭue to Holiday's high volumes and increased pressure, our processing time and delivery time have been delayed by up to 10 business days in the time frame below.
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